Terms & Conditions
1. Scope of Application
These Terms and Conditions apply to all business relationships between Candoro Digital GmbH (hereinafter "we" or "Provider") and its customers (hereinafter "Customer" or "you"). The version valid at the time of contract conclusion shall be decisive. Deviating, conflicting or supplementary general terms and conditions of the customer shall not become part of the contract unless their validity has been expressly agreed to.
2. Contract Formation
Our offers are subject to change and non-binding unless expressly marked as binding or a specific acceptance period is set. The contract is concluded by our order confirmation in text form or by commencement of service provision. By placing the order, the customer acknowledges these terms and conditions as binding.
3. Services
We provide services in the field of marketing consulting, data analysis, campaign optimization and strategic marketing planning. The specific scope of services is defined in the respective order confirmation or consulting agreement. All services are provided to the best of our knowledge and belief and according to recognized technical standards. However, no specific success is owed unless expressly agreed.
4. Compensation and Payment Terms
Compensation is based on the respective order confirmation or cost estimate. All prices are exclusive of statutory value-added tax. Invoices are due for payment within 14 days of invoice date without deduction. In case of payment default, default interest of 9 percentage points above the base interest rate will be charged.
5. Customer Cooperation Obligations
The customer undertakes to provide all information, documents and access required for the execution of the order completely and on time. The customer is obligated to inform us immediately of all circumstances that are or may become significant for the execution of the order.
6. Confidentiality
Both parties undertake to treat all confidential information obtained within the framework of the business relationship strictly confidentially and to use it only for the fulfillment of contractual obligations. This obligation continues even after termination of the contractual relationship.
7. Liability
Our liability is limited to cases of intent and gross negligence. In case of violation of essential contractual obligations, we are also liable for simple negligence, but limited in amount to the foreseeable, contract-typical damage. Liability for indirect damages, consequential damages, lost profits and data loss is excluded unless based on intentional or grossly negligent behavior.
8. Termination
Contracts may be terminated by either party with 4 weeks' notice to the end of the month, unless other periods have been agreed. The right to terminate without notice for important cause remains unaffected.
9. Final Provisions
The law of the Federal Republic of Germany applies to the exclusion of UN sales law. The place of jurisdiction is Berlin, provided the customer is a merchant, a legal entity under public law or a special fund under public law. Should individual provisions of these terms and conditions be or become invalid, this does not affect the validity of the remaining provisions.
Last updated: January 2025